The Lonestar Blog

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Super Service Award for Lonestar!

Four Time Winner of the Super Service Award!

We are proud to announce that Lonestar Siding and Windows has once again earned the Super Service Award from Angie’s List! The Super Service Award is only earned by the most highly reviewed companies on Angie’s List. We are extremely honored and excited to accept this recognition for the fourth consecutive year, and plan on earning it again for many years to come!

Thanks to your glowing reviews, we’ve earned the honor of being in the top 5% most highly though of Richmond contractors! See the press release from Angie’s List below:

Lonestar Siding & Windows Earns Esteemed 2016 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

Lonestar Siding & Windows has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016.

This achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership tier.

“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the exterior contracting companies in Central Virginia were able to do it.”

Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.

“The biggest change at Angie’s List is that we are connecting even more consumers to high quality service professionals,” Hicks said. “And that’s good for everyone.”

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 Angie’s List helps facilitate happy transactions between more than 4.5 million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.

We continually dedicate ourselves to the pursuit of excellence in our work. However, our primary focus and philosophy at Lonestar is on treating our clients with the respect they deserve. The contracting industry has a certain reputation. It’s one which we strive every day to change.

We owe this award to our customers. We thank you for your business, loyalty and feedback!

-The Team at Lonestar Siding and Windows.

Posted in About Lonestar, Awards, Decks, Doors, Screened In Porches, Siding, Windows

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