Customer Testimonials and Reviews
Testimonials about Lonestar Siding and Windows from all over Richmond!
Check out some of the great testimonials we’ve received from customers and clients just like you! We work hard and conduct ourselves professionally at each and every job… but don’t just take our word for it! Read some of the testimonials below!
“Replaced front porch with maintenance free ceiling, posts, railings and steps. They were not the least expensive quote we obtained, but were also not the highest. We went with Lonestar because of the professionalism, quality of the products they use, and the positive reviews. The project didn’t start as soon as we wanted, but they kept us informed throughout the waiting period. They did an excellent job, with meticulous attention to details, such as alignment of each piece of railing or post and cleanness of the caulking throughout. They even added decorative covers to the posts at the bottom, which they didn’t charge for. It was a pleasure to work with them. Thanks to Greg and his crew for an excellent job well done. Tom and Robin Crotts”
“We had a great experience having Lonestar Siding and Windows install replacement windows! They went above and beyond accommodating our schedule the day that they came out. I would definitely recommend using them for any of your home improvement needs!”
“Very happy with Lonestar Siding & Windows. Good work, dependable and friendly employees. My house looks great!”
“We recently had siding put on our house by Lonestar and from start to finish it was a great experience.
Everyone we dealt with was friendly and professional. It was by far the best crew we have ever worked with. They were polite and easy to be around.
Best of all our house looks terrific!”
“I met a few contractors at our house to bid on a residing and window replacement for our home. Greg Paul with Lonestar Siding & Windows was by far the most professional and thorough of the contractors. He explained his products and applications and the installation was exactly as promised. The three man crew was very experienced and methodical about their work. They cleaned up the site every evening, no clutter or debris, which pleased my wife. I have already recommended their services to many of our neighbors. You hear plenty of horror stories about home improvement contractors. I have full confidence in this company.”
“This is a VERY good company to work with. My wife and I replaced every single window in our entire house, plus we had all of the doors wrapped and minor repair work done — everything was installed to perfection. Greg was amazing and very communicative throughout the process. With full-time jobs and a toddler to work around, we really appreciated the extra effort and fast turnaround time that Lonestar Siding & Windows delivered. A+++”
“As always, the experience was wonderful. You always do a wonderful job, expert & professional in every way. Always a perfect clean up. I could not ask for more! Dependable and Reliable. I just wish I could do more jobs around my house!”
“It was about 10 years ago when we first called you. You came to put vinyl siding and trim on our house. The experience was so good that a few years later we called you back to replace the front porch rails and columns with vinyl. Most recently we called you once again to replace the decking boards on our front porch with Azek decking. Chris just finished that job and it is absolutely beautiful. Each time your crews have done work at our house they have been courteous, thorough, and always make sure they clean up any mess every day before they leave. The workmanship is definitely top quality. You have always responded to our calls and very quickly taken care of any problems or concerns we have had. We just can’t say enough good things about Lonestar Siding & Windows. You are definitely a top-notch company that takes great pride in the work you do. We always know that we will be happy when we call you. Thank you.”
Herman & Patty S.
“Just a note to say thank you for doing such a wonderful job on my windows. The staff was courteous, professional, friendly, respectful, thoughtful, and etc. Once I had you come over to do my first set of windows, there was no turning back due to the great customer service I received from start to finish. I recommend you to everyone. Having Lonestar to work for you will never be a regret.”
“In the course of installing siding and trim on my daughter’s house, I found Mr. Frank Paul and his people to be of the highest caliber in all respects. Not one single problem!”
“We love the windows….it has been a noticeable improvement in our Florida room and the bedroom over the garage. Chris and Arthur did a terrific job, and I appreciate all your help in supplying the information in order for me to make this BIG decision. I am sure we will enjoy this investment for years to come.”
“Great company who is fair and honest. Great work and family owned-you can’t beat that.”
“They did beautiful work on our home. Very happy with the results!”
“Friendly, knowledgeable, professional staff. Durable, high quality product. Great siding experience start to finish. Class act operation!”
“I wanted to thank you for your outstanding efforts and service in renovating the exterior of our home. It certainly looks like a brand new one! Throughout the process we had many questions. When voicing any concerns or questions we had, there was always an answer. If it wasn’t immediate, then I got a phone call later with a great explanation. The guys on the job site were polite and had great craftsmanship. They made sure I approved of all improvements they made to the home. Your approach when we first met was top notch and not pushy. You maintained the same high level of customer service throughout the improvement process. I have never had a better experience with a construction company. I will continue to send folks your way and praise you highly! Thank you, Thank you, Thank you.”
“Thanks for the excellent service. The guys did a good job. Their attention to the small things makes for great quality work.”
Doug & Amy
“I just wanted to take this opportunity to thank you for the excellent job that you and your crew did on our house. The work you did on the windows and porches looks great, and I am sure that I will reap the benefits for years to come. Over the years, I have had a lot of construction done on various houses that I have owned. In all that time, I have never dealt with anyone that was as courteous, professional, and knowledgeable as you and your workers. Most importantly, your honesty and integrity were apparent in all of our dealings. You have truly restored my faith in being able to have a professional job done at a reasonable cost. Again, thank you for all of your efforts on my behalf. Please feel free to use me as a reference with any of your future customers.”
“We had such a great experience working with your company. Thanks for doing a great job.”
“I would like to take this opportunity to say how much we are enjoying the windows and siding that were recently installed in our home. We had been considering having this work done for some time. When we finally got serious about the purchase, I consulted with several contractors in the Richmond area. Most of the people we met with were ready to make the quick sell, except for your company. When you came to my home the first time, you got right down to business and measured everything. I was pleasantly surprised that when you were done measuring, not only did you have a detailed estimate of the job, but you also had samples of the windows and siding you would use. Your company was the only one that provided actual samples to see as well as an estimate that laid out exactly what would be done. You also had consideration for my home and took your shoes off when you came in to show me the estimate and the samples. These small elements of great customer service are just the tip of the iceburg. It is becoming more and more difficult to find good workmanship such as provided by Lonestar. Even though Chris was a little grumpy in the morning, he has to be one of your best people assets. He treated our home like it was his own and made sure all of the work was completed to his satisfaction (which I think may be a little higher than mine). Chris and his crew worked like a well oiled machine. They were a blast to be around, so kind to my family and especially kind to our dog, Duke. If we had a question or issue, it was handled immediately. When the job was completed, there was no one standing there with their hand out waiting for a check. We were given time to look over everything and make sure we were happy. As a matter of fact when we did find a few things we were concerned about, your company did not ask for payment until they were corrected. Wow, that is great customer service. All of the Lonestar employees, from Frank and Greg all the way down to the installers went out of their way to make sure that I was satisfied with my decision to use your company and the products you suggested. Although Lonestar did not have the lowest price, I feel I got the best value for my money as well as made some new friends. Thank you again for everything and please feel free to use us as a reference.”
“I cannot tell you enough how pleased we are with not only the siding and windows, but with how professional & friendly everyone is at Lonestar. I am very thankful I saw your TV ad.”
Shawn & Debi B.
“Thank you so much for a job well done on the vinyl siding and trim on my house. I am impressed with the way your guys work as a team and got the job done in good time. Mike and the guys were so pleasant, were experienced and knew their craft. I would recommend your company to anyone in a heartbeat and perhaps I will be calling you back soon for some more work. Thank you again.”
“I just wanted to take a couple of minutes to thank you for the job you did on our home. It looks completely different now!! You have exceeded our expectations a hundred times over. You took on a job that you had not done before (although you knew your crew could do it). It was new to you. Well, it was all new to us as well. We had never had any major work done on any home we have owned. We are so very pleased we took a chance with your company. Anytime I called with a question you always answered or at least called right back. Just like your commercial said you would. The crew you sent to do the job of (wood) log siding, double hung (vinyl) windows and a steel roof was second to none as well. Chris is a perfectionist and I knew as soon as I met him he would do a wonderful job… Arthur, Benji, Lonnie, and Donnie were all hard workers and a joy to be around. I asked lots of questions during the whole process and those questions were always answered, and if they did not know the answer they would call Greg or Frank (the owners) and get me the proper answer. We will recommend you to anyone we know having work done and rest assured that if we decide to do any other major projects, Lonestar will be the FIRST and only company we will call for a fair deal and a job well done. Thank you again for our log home!!! Thank you also for being so professional, honest and a joy to do business with.”
Jim & Sue S.
“We initially used Lonestar about 15 years ago to have vinyl siding, shutters and trim installed on our house. They were so courteous, honest and awesome. Since then when we need something done to our house we do not even get any other quotes, we just give Lonestar a call and they take care of it. We have also had them install windows, gutters, gutter guards and downspouts, new front porch, two sliding patio doors, and front storm door. They actually do what they say they will do and they do it very well. You will never go wrong if you hire them to update your house.”
“We would like to thank all of you for helping to make our home one that we are proud of. As our first home, everything that we do is a new experience for us. Everything has been handled with such professionalism that we will always call you first. We thank you for the wonderful jobs that you have done for us. From new vinyl siding, to new windows, and most recently, new front railings and posts. All of our friends and family are very impressed. Thanks again.”
Crystal & John B.
“It’s been a pleasure doing business with you. Please pass along our appreciation once again to Benji for the fine workmanship. We are so proud of our new home.”
Bob and Linda N.
“Thank you so very much for everything. I am quite happy with my new windows, and appreciate the fantastic job Benji did. It has been a pleasure doing business with Lonestar, and I will highly recommend your organization to everyone. I look forward to doing business with you in the future.”
“Thank you guys for a fine, professional job. Your crew was courteous and knowledgeable. Great work and super clean up. Thanks for a great home improvement experience!”
“I would like to tell y’all again what a terrific job you have done on our home. It looks beautiful. Thank you. Everyone that came to our house was very professional, personable, and kind. Chris, Lonnie, Benji, and Arthur were a great group to work with and they work great together as a crew. Thanks again for everything.”
Donna & Rick S.
“Thank you sincerely for your hard work at my home. I have shown these doors to everyone!”
“The guys did a nice job. Mike knows how to take care of the customer and how to run his crew. He and his crew did a great job and were great to work with. I will be happy to be a reference at any time. Tell all the guys hello and thanks.”
“Job well done. We could not be more pleased over the railings on our porch and the trim on the house. The workmen did a terrific job and the materials look really nice. I highly recommend your company. Thank you.”
Sue & Charles N.
“Greg and Crew: My husband and I just wanted to drop a note to say THANK YOU for a job well done. First YOU Greg sold us on the company with your professionalism, knowledge and personality. Then when Mike, Steve, Bubba and the whole crew got here they were courteous, professional and a blast to talk to…even my neighbors told us how courteous the crew was. We are so pleased with their work and attention to detail and will strongly recommend your company to anyone! (actually we already have). We are thrilled with the results and rest easy with the warranty on your work and the materials that even down the road if something happens it will only take a phone call and you guys will be out here right away to fix it. Also one of my neighbors who recently got her windows and siding done told us that she was jealous that our house looked so much better than hers and she wished she had used you guys! I loved the fact that even though you have total faith in your crews that your company still comes out and does an inspection with the homeowner when the job is all done. You will have them change/fix or touch up something if needed that even the homeowner might not notice. That just proves how much your company truly cares about their customers and reputation. Again, a great big thank you for being one of the few companies around that truly cares about their work and reputation along with giving the customer a fair price for the quality received. It is not easy to trust someone with your home and we are so glad we chose your company to do our home improvements and please feel free to add us to your reference list of “Happy Customers”.”
Darrell & Kimi H.
“This is an appreciation note to you, your staff and your company. We are very happy with our new replacement windows. It all began with your visit to our home and continues even after the job was completed. In making our decision for the windows, we had two other window companies come to your home to give us an estimate. We were very pleased with your professionalism and knowledge of your product. You were able to answer all our questions and made us feel very comfortable with our decision to purchase replacement windows from your company. The three different teams that came to our home were very polite, friendly and very professional. They were also very neat and cleaned up every day. After the jobs were completed, you have continued to be available to us with suggestions, answers and solutions for our continued satisfaction of the windows. We will be proud to refer friends to the Lonestar owners and staff. When we decide to have more home improvements done, vinyl siding and guttering, we will contact only one company… Lonestar.”
“I am totally satisfied with all of the work. I love my new windows. The siding looks great. I am so glad I will never have to paint again. It looks great. Benji was great to work with. Thanks again.”
“We are so happy with the siding, as we feel it gives this 24 year old home a “brand new home” appearance. The new gutters are working great too. Various other neighbors have had siding replaced over the past year or two, but we think ours “hands down” is the best job by far. Our next door neighbor is looking to do vinyl siding this coming spring, and I hope to see your fine crew back in the neighborhood. When we hear of anyone interested in siding their home, we will tell them they must call Lonestar!”
“Thanks to all for a good job. I love my new windows. I will call when we are ready for the siding. Thank you.”
“We are extremely happy with our new window and the repair of another window and siding. The workmanship is very high quality. I will definitely call again if I need further work and will recommend you to my friends.”
“Greg & All the Crew were polite, helpful and were willing to do whatever we needed done to get the job complete. Enjoyed the experience of working with an experienced and professional company. Please refer us for any references you would need. Thank you.”
Billy & Kaye H.
“We experienced a well disciplined crew of men who worked together an achieved the goal set out to accomplish. Our appreciation for your being ahead of schedule, performing the work in a professional manner and for the improved appearance of our home. This confirms our belief of you being a reputable and responsible contractor. Our best wishes for your future success.”
Joseph & Shirley W.
“I want to thank you for a spectacular job done to my house. I previously had cedar siding that had been neglected and was in need of replacement. I collected many quotes for replacing the siding with cedar as well as vinyl, with many different companies and contractors. After considering all of my options, I chose you, Lonestar, to replace the siding with vinyl siding, the gutters, and a window. Lonestar had the BEST product, warranties, and price! I am very pleased with the way it all turned out. And thanks to the crew that did not leave until my total satisfaction was met. Everyone had done a wonderful job. My neighbors, friends, and even the mailman have complimented me on having a beautiful home. Thanks to you, it looks Awesome! I will surely recommend Lonestar to anyone looking for new siding and/or windows. Thanks so much!”
“I want to express my sincere appreciation for the services and products rendered in greatly improving my home and increasing its value. Many compliments from my neighbors about a job well done. I also want you to know what a pure joy it was to deal with Marty, Mike, and the whole team. Needless to say the workmanship, customer service, and installation process were a lot of fun for everyone especially me. Thank you for providing such a needed and appreciated service.”
“I thought Lonestar did a great job. My windows are beautiful. I thought the entire crew did a great job installing my doors, windows, gutters, and siding. Thank you. I felt we got a fair price and great quality. We will use you again. The guys also did a great job cleaning up.”
“I would like to take this opportunity to say how much we are enjoying the windows and siding that you recently installed in our home. I contacted several contractors to demonstrate their products and provide a written estimate. Most of contractors were very overbearing and ready to make the quick sell, except for your company. You presented several products and were able to explain the differences and benefits of each brand. You provide us with a detailed estimate and explained exactly what would be done. At no time did we feel pressured to close the deal or unsure of what the estimate included. I am a hard person to please and quality is very important to me and Lonestar exceeded my expectations. You are truly the best contractor that I have had the pleasure of doing business with and would proudly recommend you to others. Thank you for making our home the best looking one in the neighborhood.”
“Thank you for the fantastic work you all did on our home this summer. We are so pleased to have had the most professional and polite group at our home. The house is warm and cozy and the heating bills have gone down! Keep up the excellent work.”
“The Lonestar team just completed an 18 window replacement project at our home, and we’re very happy with the results. From start to finish, they were professional and thorough. It is without hesitation that we highly recommend them.”
“I’ve known Greg for a number of years, so I knew I could trust Lonestar….and they were awesome. I first had them replace my gutters, which I was very happy with. We then decided to have them replace our roof not long after. Both projects came out looking great, and they were here working hard the whole time. They cleaned up after themselves and made sure not to damage our landscaping. Greg stopped by several times to personally check on the job, and to make sure we were happy. We will certainly use them again for windows or whatever else we can. We’ve gotten all sorts of compliments on our roof.”
“Top notch. Had siding (crane board) doors and sliding deck door installed. Also a new front landing with firewood box. My experience was similar to reviews already posted.I will note the positive input from the owners. There was a long delay in the initial start and Greg kept me posted in detail of the reasons for the late start. Also he was out the day after finishing to check the work. He made a list of things invisible to my eye. Lonestar has my full confidence.”
“This past year my wife and I hired numerous contractors for different projects. We had a pool installed and new fencing, some painting, etc. We hired Lonestar for our siding and windows and doors. They were first class in every way. They cleaned up every day, better than most others do even when the job is complete! When they had to move anything it was always replaced perfectly because they took a picture of everything before it was moved. And they made significant progress every day. They were so good that when they finished the job we were 100% satisfied with the job and actually hated to see them go. Their cost was very fair, their attention to detail was excellent, and the quality of the work was excellent. You must think these are friends of mine but I never met them before. They just do such great work I cannot praise them enough. I am a former mathematics teacher and was not known to hand out easy grades, but Lonestar gets an A++ . We are proud of our home and it looks so great. These folks are the best!!”
“Lonestar basically replaced the exterior of our home. First they replaced our siding, windows, deck and porches. Their pricing was competitive and the work was top-notch. Greg Paul communicated with us every step of the way, answering our questions, keeping us informed of progress and any issues they encountered. They also replaced our old bow window and atrium door with sliding glass doors which totally updated the look of our home and made it much more bright and airy. The crew was courteous, helpful and very neat. It was the best experience we’ve ever had with a contractor. So we had Lonestar back recently to replace our roof. Another wonderful experience completed quickly, cleanly and at the price quoted. I can’t recommend Lonestar enough!”
“We found Lonestar on Angie’s List and we were not disappointed. Everything went exceptionally well. Steve’s team was amazing and Greg Paul was exceptional at keeping us in the loop the entire time. The professionalism of this company is one not often found these days. At the end of each day, they totally cleaned up everything, including sweeping the driveway behind the house. You couldn’t find a stray nail, piece of trash, or any equipment anywhere! After the windows were installed, they were completely cleaned off and the area around each window vacuumed. I came home from work to find all the windows installed with no clean up necessary. One of the windows (cherry wood laminate) had a small scratch on it. Steve said he would not install it and ordered a new one. My husband said he had to look hard to find the scratch and was pleased that Steve not only found it, but was proactive in getting it replaced. We had to wait a while on that window and the front door and even then, no money changed hands. Greg meant it when he said we did not pay until we were totally satisfied. The quality of work is excellent. We were very impressed with Greg’s work ethic. As he said, it’s their name on the sign and he wants it to be right. We had three separate estimates done for this job. One was much cheaper, but when I spoke to several people on their reference list I found a great deal of dissatisfaction. The other company was slightly higher. Robert Tabler did a great job explaining the products they would be using and answered all of my questions. He had samples with him and was able to work up the price while he was there. We love the new look! I believe in the adage – you get what you pay for. This is the kind of job where you want it to be the best it can be – Lonestar made that happen. Could not be more pleased!”
“From the time we contacted Lonestar we were very pleased with their professionalism. They did exactly what they said they were going to do, at the time they stated. Our windows are wonderful!! We had a problem with a few screens. We called and Greg came within a matter of days. We couldn’t be more pleased and would recommend the company highly. In fact, siding is next on our list and we would not consider anyone else to do the job!!”
“We contracted with Lonestar to do a large project on our 19 year old house. They replaced the roof, siding, three sliding doors, the front door and 31 windows. Greg and his team were always in contact with us, provided quality outstanding craftmanship. They were in constant contact as we worked through weather delays.If you want a quality job done with great customer service, Lonestar is the professional team to work with. I can’t say enough what a great job they did and what a difference it has made on our house.”
“Greg and his team were on time, friendly, professional and did an excellent job. Definitely recommend them!”
We love receiving all of these great testimonials from our clients. We hope we get the opportunity to make you so happy with your upcoming project, that you leave us another great testimonial! Please get in touch if we can help! You can contact us online, give us a call at 804-266-1717, or send us a message on Facebook. We look forward to hearing from you!